Not all hairdressers know what they are doing
Hairdressers, just like nail artists, do not always know what they are doing. And that is fine; after all, no one needs to be an expert at everything. However, things can turn pretty disappointing sometimes. Check what this woman wanted and then see what she got.
She went to the hair salon and asked for what she saw maybe on Pinterest, some simple reddish color and some loose curls. Who knows how many hours she must have spent there to end up like that. Many people would go home feeling disappointed and ripped off.