Solve an old problem with a new one
What if we told you that the solution to your problem is to make the problem even worse than it currently is. You’ll probably think we’re crazy about how this is a counter-productive approach, adding more problems to the current ones. But can new problems solve old ones?
Well, the staff at this airport did the same, and they got their results. Rather than ‘solving’ the problem at hand, they gave their customers a new problem to deal with so that by the time they were done with that problem, the airport buys enough time to deliver their luggage!